For UK plumbing + heating firms
Lead recovery. Not just call answering.
JobRelay is a managed workflow for the enquiries that are easy to lose while you are on the job. We help you respond, qualify, follow up and see which leads become booked work.
Hands-on pilot · Tailored setup · Monthly recovered-revenue report
Lead status
Kitchen leak · NN10
What JobRelay manages
The gap between an enquiry and a booked job.
Respond
Missed calls and inbound enquiries get a useful next step.
Follow up
Callbacks, open leads and quotes are kept visible and moving.
Report
A monthly view connects captured enquiries with booked work.
How it works in practice
We manage the next step, not only the first answer.
The pilot starts with the way your business already handles calls, enquiries and quotes. We tailor the workflow in setup, then run and refine it with you.
- 01
Respond before the enquiry goes cold
We set up a practical response for missed calls and inbound enquiries, so the customer gets a clear acknowledgement instead of silence or voicemail.
- 02
Qualify and route work worth taking
The workflow gathers the job details you need, then routes viable work to the right person with the context to call back and act quickly.
- 03
Keep unanswered leads and quotes moving
We manage follow-up around callbacks, open enquiries and unaccepted quotes, using the timing and wording agreed during your setup.
- 04
Track the handoff through to booked work
Each lead is tracked from first contact to callback, quote and booking status—so the work does not vanish once the first message is sent.
A wider job than call answering
A reply matters. The follow-through matters more.
JobRelay complements call answering by taking responsibility for the revenue-recovery workflow that follows an enquiry.
The initial pilot
A hands-on implementation, built around your real workflow.
This is not off-the-shelf software dropped in your lap. We map your service area, qualification questions, handoff preferences and follow-up priorities during setup—then manage the workflow alongside you.
Book a demoEnquiry response
A practical response for missed calls and new inbound work.
Lead qualification
Questions and routing aligned with the jobs you want.
Managed follow-up
Callbacks and quote reminders tailored to your process.
Booked-job tracking
A clear view of where each viable enquiry ended up.
Monthly reporting
A simple recovered-revenue report to review together.
For plumbing + heating firms